Information We Collect
- Personal Info: Name, email, phone number, Instagram handle
- Business Info: Income, goals, operations, and client volume
- Payment Info: Processed via Stripe, PayPal, or other third-party processors, we do not store raw card data
- Technical Info: IP address, browser type, device, and referral source
- Communications: Emails, calls, messages, DMs, and Zoom recordings
- Cookies: Tracking scripts via Google, Meta, and TikTok
How We Collect It
- Forms on our website and marketing funnels
- Direct contact via social media, phone calls, and email
- Third-party tools including Calendly, GoHighLevel, and Thinkific
- Analytics software and tracking pixels
Why We Collect It
- To qualify leads and deliver services effectively
- To track user activity and optimize onboarding
- To run retargeting and paid advertising campaigns
- To analyze and continuously improve our operations
How We Use It
- Booking and service delivery
- Internal performance tracking and analytics
- Retargeting ads and remarketing campaigns
- Customer service and troubleshooting
- Training materials or testimonials (with your consent)
How We Share It
- With internal team members and contractors (NDA required)
- With service providers including CRM platforms, scheduling tools, marketing tools, and payment processors
- Your data is never sold, traded, or rented to third parties
Data Retention
We retain your data for up to 3 years or until you request deletion. Payment data is retained as required by tax and legal obligations.
Cookies & Tracking
Cookies help us identify users, track conversions, and improve your experience. Third-party pixels from Google, Meta, and TikTok may collect anonymized behavioral data to serve relevant advertising.
International Users
Your data is processed in the United States. By using our services, you consent to this transfer and processing.
Data Security
We protect your data using SSL encryption, firewalls, limited internal access controls, and trusted secure vendors. No system is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, modify, or delete your personal data at any time. You may opt out of marketing communications at any time by contacting us or following the unsubscribe link in any email.
Children's Privacy
Cavo is not intended for anyone under 18. We do not knowingly collect data from minors. If we learn we have collected data from a minor, we will delete it promptly.
California Privacy Rights (CCPA)
California residents have the right to know what personal data is collected, request deletion of personal data, and opt out of the sale of personal data. Cavo does not sell personal data. To exercise these rights, contact support@cavo.media.
Call & Meeting Recordings
Calls and meetings may be recorded for internal training or service quality purposes. Participants will be informed when recording is in progress.
Communication Consent
By submitting a form on our site, you consent to receive communications from Cavo via SMS, email, or phone. You may opt out at any time by replying “STOP” to any SMS or following the unsubscribe instructions in any email.
DMCA / Copyright Complaints
To report content infringement, email support@cavo.media with your complaint and proof of ownership. We will respond within 72 hours.
Third-Party Platform Disclaimer
Cavo is not responsible for service issues, account bans, or errors caused by third-party platforms including but not limited to Instagram, Stripe, or Thinkific.
Beta Tools Disclaimer
Features labeled “Beta” or “Experimental” are subject to change without notice, may contain bugs, and are used at your own risk.
No Professional Advice
Cavo does not provide legal, financial, or business advice. Any information provided is for educational purposes only. Please consult your own qualified professional advisor for specific guidance.
AI Disclaimer
AI-generated outputs provided through our platform are for informational purposes only. Cavo is not liable for any outcomes based on AI-generated responses. Use your own judgment before acting on any AI output.
User-Submitted Content
By submitting content to Cavo, you confirm that all content is legally yours and does not infringe on any third-party rights. You grant us permission to use submitted content solely for the purposes of service delivery.
Changes to This Policy
We may update this Privacy Policy at any time. Your continued use of our services following any changes constitutes acceptance of the updated policy.
Contact Us
For any privacy-related questions or requests, contact us at support@cavo.media.
Geo Link Data Collection
When visitors interact with Geo Link pages, we collect:
- State selection for geo-filtering purposes
- Click data (which links are clicked and when)
- IP address (hashed for rate limiting, not stored in identifiable form)
- Browser/device information for analytics
This data is used to provide geo-filtered recommendations, generate analytics for page owners, and prevent abuse.
Click data is retained for 12 months.
In the event of a data breach, we will notify affected users within 72 hours as required by applicable law.
Third-Party Links: Geo Link pages contain links to third-party sites. When you click these links, you leave Cavo and are subject to those sites' privacy policies. Cavo is not responsible for third-party privacy practices.
California Privacy Rights
California residents have the right to know what personal information we collect, request deletion, and opt out of sale (we do not sell personal information). Contact: privacy@cavo.media